Shipping policy

Vintage Visual OÜ

Last updated: 5 June 2026


We ship worldwide from Estonia. Processing: 1–2 business days.


Free shipping thresholds:

  • Estonia: EUR 150
  • Finland & Baltics: EUR 150
  • Europe: EUR 250
  • Europe+: EUR 350
  • UK: GBP 300
  • USA: USD 500
  • Canada: CAD 550
  • Asia & Oceania: EUR 400
  • World: EUR 400

Estimated delivery times:

Destination Standard Express
Estonia 1–2 days
Finland 1–2 days
Baltics (Latvia, Lithuania) 1–2 days
Europe 5–10 days 1–4 days
United Kingdom 5–8 days 1–3 days
United States & Canada 7–14 days 2–4 days
Asia & Oceania 3–6 days 3–6 days
Rest of World 10–21 days 4–7 days

No surprise fees: US, UK, Canada, Australia & Japan orders are DDP — all duties and taxes included at checkout.

We do not ship to Russia or Belarus.

1. Overview

We ship worldwide from our fulfillment center in Estonia. Shipping rates are calculated based on the destination zone and package weight (volumetric or actual, whichever is greater). We offer Standard and Express options for most destinations.

Important: We do not ship to Russia or Belarus.

2. Processing & Delivery Times

Processing Time: Orders are typically processed and shipped within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.


Destination Standard Express
Estonia 1–2 days
Finland 1–2 days
Baltics (Latvia, Lithuania) 1–2 days
Europe 5–10 days 1–4 days
United Kingdom 5–8 days 1–3 days
United States & Canada 7–14 days 2–4 days
Asia & Oceania 3–6 days 3–6 days
Rest of World 10–21 days 4–7 days

In exceptional cases (customs delays, carrier issues), delivery may take up to 45 calendar days.

3. Free Shipping

Free Standard shipping applies when your order reaches the threshold for your destination zone.


Zone Free Shipping Threshold
Estonia EUR 150
Finland EUR 150
Baltics EUR 150
Europe EUR 250
Europe+ EUR 350
United Kingdom GBP 300
United States USD 500
Canada CAD 550
Asia & Oceania EUR 400
World EUR 400
China Not available
World – Express only Not available

4. Shipping Methods

Standard

  • DPD Door Delivery — Home delivery. Estonia and Baltics.
  • Pick-up from office — Tatari 64-301, Tallinn, Mon–Fri 09:00–17:00. Available after pickup-ready notification. Estonia only.
  • Standard with GLS (Tracked) — Road freight, full tracking. Europe and United Kingdom.
  • Standard with FedEx International Connect Plus — Economy international. Europe+, United States, Canada, China, World.
  • Matkahuolto Parcel Machine — 1,700+ pickup points (parcel lockers, R-kioski, K-Market). Finland only.

Express

  • Express with FedEx Priority — Air freight, 2–4 day delivery. Best value under 5 kg.
  • Express with DHL — Premium express, 1–4 days. Best value 5 kg+. Available for Europe, UK, US, Canada.

Express is not available for Estonia and Baltics (Standard is already 1–2 days) or World – Express only zones.

5. Taxes and Duties

5.1. EU One Stop Shop (OSS)

We participate in the EU OSS system. For EU orders, we charge the VAT rate of the destination country. The final VAT amount is shown at checkout once you enter your shipping address.

5.2. Delivered Duty Paid (DDP)

The following destinations ship DDP — all import duties, taxes, and brokerage fees are included in your checkout total. No charges on delivery.

  • United States
  • United Kingdom
  • Canada
  • Australia
  • Japan

5.3. Other International Destinations

For non-EU, non-DDP destinations, no VAT is charged at checkout. The buyer may be responsible for import duties and local customs fees payable on delivery.

5.4. VAT for EU Companies

EU-based companies with a valid VAT number can enter it at checkout for VAT exemption under the reverse charge mechanism.

6. Shipping Zones and Rates

Rates are based on volumetric or actual weight, whichever is greater. All prices in EUR unless noted.

Estonia

Countries: Estonia  |  Free shipping: EUR 150  |  Pick-up: Tatari 64-301, Tallinn, Mon–Fri 09:00–17:00

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
DPD Door Delivery €6.00 €6.00 €6.00 €6.50 €6.50 €6.50 €6.50 €6.50 €7.50 €7.50
Pick-up from office €0 €0 €0 €0 €0 €0 €0 €0 €0 €0

Finland

Countries: Finland  |  Free shipping: EUR 150

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Matkahuolto Parcel Machine €4.50 €4.50 €5.00 €5.00 €5.50 €5.50 €6.00 €6.00 €7.00 €7.00

Baltics

Countries: Latvia, Lithuania  |  Free shipping: EUR 150  |  DPD only, 1–2 day delivery

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
DPD €6.00 €6.50 €6.50 €8.50 €8.50 €8.50 €8.50 €8.50 €12.00 €12.00

Europe

Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (excluding the Canary Islands), Sweden, Switzerland  |  Free shipping: EUR 250

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with GLS (Tracked) €12.00 €13.50 €13.50 €19.00 €19.00 €22.00 €22.00 €22.00 €25.50 €27.00
Express with FedEx Priority €15.50 €16.50 €19.50 €19.50 €20.00 €55.00 €48.50 €52.50 €105.50 €147.00
Express with DHL €18.00 €24.50 €30.00 €34.50 €39.50 €44.00 €49.00 €53.50 €67.00 €92.50

Europe+

Countries: Albania, Andorra, Bosnia and Herzegovina, Canary Islands (Spain), Cyprus, Faroe Islands, Gibraltar, Greece, Guernsey, Iceland, Ireland, Isle of Man, Jersey, Liechtenstein, North Macedonia, Malta, Moldova, Monaco, Montenegro, San Marino, Serbia, Turkey, Ukraine, Vatican City  |  Free shipping: EUR 350

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with FedEx Connect Plus €12.50 €12.50 €12.50 €20.00 €27.00 €60.00 €60.00 €60.00 €83.50 €97.50
Express with FedEx Priority €17.00 €20.00 €23.50 €36.50 €40.50 €45.00 €49.00 €53.50 €109.00 €151.50

United Kingdom

Countries: United Kingdom  |  Free shipping: GBP 300  |  DDP: Yes — duties and taxes included

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with GLS (Tracked) €9.00 €10.00 €10.00 €15.00 €15.00 €17.50 €17.50 €17.50 €20.50 €23.50
Express with FedEx Priority €16.50 €17.00 €18.00 €19.00 €20.00 €27.00 €29.00 €31.50 €96.50 €136.50
Express with DHL €14.50 €18.50 €22.50 €27.50 €32.00 €36.50 €40.50 €44.00 €55.50 €78.50

United States

Countries: United States  |  Free shipping: USD 500  |  DDP: Yes — duties and taxes included

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–10 kg 10–13 kg 13+ kg
Standard with FedEx Connect Plus €22.50 €26.50 €31.00 €36.50 €40.50 €51.50 €56.00 €60.50 €69.00 €113.50 on request
Express with FedEx Priority €31.00 €23.50 €24.50 €28.00 €31.50 €35.00 €38.00 €41.50 €157.50 €157.50 €218.50
Express with DHL €26.50 €31.00 €35.50 €42.00 €49.00 €55.50 €62.50 €69.00 €89.50 €89.50 €125.50

Canada

Countries: Canada  |  Free shipping: CAD 550  |  DDP: Yes — duties and taxes included

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with FedEx Connect Plus €25.00 €29.00 €33.00 €38.00 €43.50 €54.00 €58.00 €63.00 €120.00 €120.00
Express with FedEx Priority €33.00 €33.00 €36.00 €38.00 €43.00 €67.50 €73.00 €78.50 €166.00 €166.00
Express with DHL €26.50 €31.00 €35.50 €42.00 €49.00 €55.50 €62.50 €69.00 €89.50 €125.50

China

Countries: China, Hong Kong  |  Free shipping: Not available

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with FedEx Connect Plus €23.50 €31.00 €38.00 €41.50 €48.50 €55.00 €60.00 €64.00 €67.50 €85.00
Express with FedEx Priority €27.00 €28.00 €34.00 €57.50 €65.00 €72.50 €80.00 €87.00 €161.00 €226.50

Asia & Oceania

Countries: Australia, India, Japan, New Zealand, South Korea  |  Free shipping: EUR 400  |  DDP: Australia and Japan

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Express with FedEx Priority €49.00 €52.00 €52.00 €68.00 €68.00 €85.50 €94.50 €103.50 €195.50 €274.50

World

Countries: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Palestine, Panama, Paraguay, Peru, Puerto Rico, South Africa, St Kitts and Nevis, St Lucia, St Maarten, St Martin, St Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, British Virgin Islands, U.S. Virgin Islands  |  Free shipping: EUR 400

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Standard with FedEx Connect Plus €30.50 €31.00 €34.50 €51.50 €57.50 €62.00 €66.50 €71.00 €122.50 €177.50
Express with FedEx Priority €37.00 €46.00 €55.00 €63.50 €72.00 €94.00 €102.50 €111.00 €192.50 €288.50

World – Express Only

Countries: Algeria, American Samoa, Angola, Armenia, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Chad, Republic of the Congo, Democratic Republic of the Congo, Cook Islands, Curacao, Djibouti, East Timor, Egypt, Eritrea, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Guam, Guinea, Indonesia, Iraq, Israel, Ivory Coast, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mongolia, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Niger, Nigeria, Oman, Pakistan, Palau, Papua New Guinea, Philippines, Qatar, Reunion, Rwanda, Saudi Arabia, Senegal, Seychelles, Singapore, Sri Lanka, Eswatini, Taiwan, Tanzania, Thailand, Togo, Tonga, Tunisia, Uganda, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Samoa, Zambia, Zimbabwe  |  Free shipping: Not available

Carrier 0–1 kg 1–2 kg 2–3 kg 3–4 kg 4–5 kg 5–6 kg 6–7 kg 7–8 kg 8–13 kg 13+ kg
Express with FedEx Priority €42.00 €44.00 €46.00 €59.50 €80.00 €97.50 €106.00 €114.50 €195.50 €278.50

7. Flight-Restricted Products (Chemistry)

⚠ Ground shipping only. Certain products contain substances restricted for air transport and ship on a separate profile.

Available to: Estonia, Latvia, Lithuania, Finland, Europe (§6 Europe zone), United Kingdom.

Not available to: Europe+ (including the Canary Islands), United States, Canada, Asia & Oceania, China, World, World – Express only. These destinations have no ground carrier option.

Carriers: DPD (Estonia, Baltics), Matkahuolto (Finland), GLS (Europe, UK).

For Estonia, Baltics, and Finland: same rates as §6 above.

Chemistry — Europe (GLS Ground)

Free shipping: EUR 250  |  Transit: 5–10 days

Carrier 0–1 kg 1–3 kg 3–5 kg 5–8 kg 8–13 kg 13+ kg
GLS €12.00 €13.50 €19.00 €22.00 €25.50 €27.00

Chemistry — United Kingdom (GLS Ground)

Free shipping: GBP 300  |  Transit: 5–8 days

Carrier 0–3 kg 3–5 kg 5–8 kg 8–13 kg 13+ kg
GLS £8.50 £13.00 £15.00 £17.50 £20.00

8. Contact Us

  • Email: support@vintagevisual.eu
  • Phone: +372 5674 0835
  • Website: www.vintagevisual.eu

Thank you for shopping with Vintage Visual!